Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how BigPirate.online collects, uses, and protects your personal information when you access or use our website and services. By using big pirate casino, you agree to the practices described in this document.
1. Information We Collect
When you register an account or use our services, we collect information you provide directly. This includes your full name, date of birth, email address, mailing address, phone number, and payment details. We also collect information automatically when you visit our site, including your IP address, browser type, operating system, pages visited, and session duration.
If you contact customer support, we retain records of that communication including any attachments or account details discussed.
2. How We Use Your Information
We use collected data to operate and maintain your account, process deposits and withdrawals, verify your identity as required by our licensing obligations, and deliver customer support. We also use data to detect and prevent fraud, money laundering, and other prohibited activities.
Aggregate, anonymized data may be used to analyze site performance and improve the platform. We do not sell your personal information to third parties for their own marketing purposes.
3. Identity Verification (KYC)
Before processing your first withdrawal, we are required to verify your identity. This is a standard requirement across licensed gaming operators. You will be asked to submit a copy of a government-issued photo ID and a proof of address document dated within the last 90 days. Documents are reviewed by our compliance team and stored securely in accordance with applicable laws.
4. Cookies
BigPirate.online uses cookies to maintain session state, remember login details, and analyze site traffic. Essential cookies are required for the site to function. You may disable non-essential cookies through your browser settings, but doing so may affect your experience on the platform.
5. Data Sharing
We share your information only where necessary to deliver our services or comply with legal obligations. This includes payment processors who handle transaction data, identity verification providers, and regulatory or law enforcement bodies when required by law. All third-party providers are contractually required to handle your data securely and only for the specified purpose.
6. Data Retention
We retain your personal data for as long as your account is active and for a minimum of five years after account closure. This retention period satisfies our obligations under anti-money laundering regulations. After the retention period expires, data is securely deleted or anonymized.
7. Security
All data transmitted between your device and bigpirate casino is protected by 256-bit SSL encryption. Account passwords are stored using one-way hashing. Payment information is processed through PCI-compliant payment providers and is not stored on our servers in plain text.
8. Your Rights
You have the right to request a copy of the personal data we hold about you, request corrections to inaccurate data, and in certain circumstances request deletion of your data. Requests can be submitted by contacting our support team. We will respond within 30 days. Note that certain data must be retained to meet our legal and regulatory obligations, even where a deletion request is made.
9. Children
Big pirate casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has created an account, it will be closed immediately and any associated funds will be handled in accordance with our terms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform. Continued use of casino bigpirate following any update constitutes your acceptance of the revised policy.
11. Contact
Questions about this Privacy Policy or your personal data can be directed to our support team at [email protected].