Last Updated: June 2025

BigPirate Casino ("we," "us," or "our") operates the website at bigpirate.online. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our site and services. By accessing or using the site, you agree to the terms of this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you register an account, make a deposit, or contact our support team, you may provide personal information including your full name, date of birth, email address, phone number, postal address, and payment details. This information is required to create and maintain your account and to process transactions.

1.2 Automatically Collected Information

We collect certain technical information automatically when you visit our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and session timestamps. This data is collected through standard web analytics tools and server logs.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the site, maintain session data, and analyze usage patterns. You can configure your browser to refuse cookies, though some site features may not function properly if you do so. Third-party advertising and analytics services may also place cookies on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Creating and managing your account
• Processing deposits and withdrawals
• Verifying your identity as required by KYC obligations
• Providing customer support and responding to inquiries
• Sending transactional communications including receipts and account notices
• Sending promotional communications where you have consented
• Detecting and preventing fraud, abuse, and unauthorized access
• Complying with legal obligations and regulatory requirements
• Analyzing usage to improve site performance and user experience

3. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract (account creation and transaction processing), compliance with legal obligations (KYC and anti-money laundering requirements), legitimate interests (fraud prevention, site security, and analytics), and consent where explicitly given (marketing communications).

4. How We Share Your Information

4.1 Service Providers

We share data with third-party service providers who assist with payment processing, identity verification, customer support platforms, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only for the specified purposes.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or regulatory authority. We may also disclose information to protect the rights, property, or safety of BigPirate Casino, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity. We will notify affected users before such a transfer occurs.

5. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business purposes. Financial transaction records are retained for a minimum of five years to comply with anti-money laundering regulations. You may request deletion of your account data, subject to legal retention obligations.

6. Security

We use 256-bit SSL encryption to protect data transmitted between your browser and our servers. Access to personal data is restricted to authorized personnel on a need-to-know basis. We conduct regular security reviews and maintain security practices consistent with industry standards. No transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access a copy of the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data, subject to legal obligations
• The right to object to or restrict certain processing activities
• The right to data portability in certain circumstances
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, contact us via the support channels available on the site. We will respond to verified requests within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will close that account and delete the associated data immediately.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. The "Last Updated" date at the top reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact our support team through the live chat or email channels available on the site. We will respond within 24 hours.